Hiring a real estate virtual assistant is vital to growing your business while making it more cost-effective to achieve your goals.

However, there are many things you need to consider relating to overall performance to help ensure you get optimum job performance from your hired virtual assistant.

When running a real estate business, you must ensure that all your staff are working to the standards you have set if you want to see growth and sustainable success,

This article will focus on four key areas you must understand when hiring virtual assistants in the real estate industry.

1 – Set Up Key Performance Indicators 

Setting the right key performance indicators (KPIs) is essential when hiring real estate virtual assistants.

Running a real estate business can prove stressful; therefore, your virtual assistants must hit the targets you have set for them in order to achieve project goals and milestones.

Setting fair and achievable KPIs is so crucial because it gives you, the business owner, a clear indication of where the strengths and weaknesses of your real estate virtual assistants are and how you put measures in place for improvement.

For example, there are always time-consuming tasks a real estate virtual assistant will need to perform. 

Set a time scale on how long it takes your virtual assistant to do so many data entry tasks per hour, and this could be one of their KPIs.

Regarding your virtual assistant’s job evaluation assessment meeting, you will have fair and accurate stats to draw conclusions on their performance levels.

KPIs can be set for different tasks your virtual assistant does, such as scheduling appointments, dealing with property listings, and managing social media platforms.

Whenever a virtual assistant service is provided, there must always be a way of measuring performance, even for the most basic repetitive tasks 

2 – Tips For Tracking Virtual Assistant Performance

When you hire a real estate virtual assistant to perform even the most mundane tasks, you must ensure they complete the functions to the standard you require; it becomes vital when performing specialised tasks.

The real estate virtual assistant must have excellent communication skills when performing all operational tasks, from conducting market research to arranging client meetings to fit your busy schedule.

Virtual assistant work can be expansive and varied; therefore, you must keep track of their performance at all times to ensure poor performance levels don’t adversely affect your real estate business.

When hiring virtual assistants, the main worry is that you won’t be able to keep an eye on their work as quickly as with an in-house full-time employee.

However, when you implement the right strategies for tracking performance, things will run more smoothly.

Real estate professionals use time-tracking software to help them track the performance of daily tasks of their real estate virtual assistant.

Software tools like Time Doctor, Harvest, Toggl Track, MyHours, Clockify and Rescue Time can accurately evaluate if a task has been done within a designated timescale.

3 – Encourage Taking On More Responsibilities

When you hire a real estate virtual assistant, you must get the most out of them to help improve your real estate business.

For example, you may need help because you can’t  afford a full-time in-house member of staff to look after the social media pages.

Therefore, you must encourage your real estate VA to take on more responsibilities when the opportunity presents itself.

Real estate VAs can complete tasks related to social media, lead generation or anything else they display enthusiasm for as long as they are offered the proper training and encouragement.

With the proper training, virtual assistants can become highly skilled in performing high-end duties, which allows them to prioritise tasks and manage paperwork more effectively.

The more high-end tasks your virtual assistant can manage, the more time it frees up for your in-house staff to concentrate on closing deals and selling properties.

Your real estate business will only succeed when you train and correctly encourage your virtual assistant services workers.

Therefore, it is vital to hire virtual assistants to display enthusiasm for self-improvement; these people will always become excellent virtual assistants who will remain loyal to your company thanks to the training and the time and faith invested in them. 

4 – Work On Communication Skills 

Real estate agents must ensure the VAs they hire have excellent communication skills.

Excellent communication skills are vital to a virtual assistant’s work in any business, especially when working for a real estate agent.

But even the most experienced virtual assistant can improve their communication skills.

For example, if you hire a VA to work with a real estate agent he must be up to date with the latest industry terminology, and they may need help talking to new clients or with other tasks.

It would help if you looked for signs of slipping communication standards as a business owner. 

For example, the virtual assistant you hire may be foreign, and you may have to provide additional training on using your company’s latest communication software.

Failing to ensure excellent communication practices remain at the forefront of your business will lead to mistakes and a lack of trust in your company, affecting many aspects, including sales conversion rates.

Hiring a virtual assistant should always be about helping to improve productivity for your real estate agent’s business and ensuring communication levels remain high, especially when dealing with important clients and potential customers. You can read more here on the best practices for managing real estate VAs here.

When lines of communication run smoothly throughout your company, it helps attract more clients and keeps your sales levels high.

Let Us Help You Manage Your VAs Performance

There are many advantages to hiring a real estate VA such as bridging the skills gap within your current staff without having to shell out on the cost of employing another fully salaried staff member.

However, to prove successful, the remote assistants you hire must have outstanding communication skills – it’s far more than just having a professional voice during phone calls.

Hiring a suitable VA takes considerable effort, skill, and time that most companies don’t have.

Our team of experts can source, hire, train and manage the perfect remote workers for all your VA needs.

Call us today to find out how quickly we can get you up and running.